At theburgoyne.co.uk we are committed to protecting your privacy at all times, in all situations. The information we collect about you when you subscribe, submit an enquiry or make a booking is used to process your order and to provide a more personalised experience on our site.
Our site uses a 128 bit encrypted SSL to increase the security of your information. However, The Burgoyne does not guarantee complete security on stored information, but to reduce the risk of stolen information, we have installed and applied encrypted pages and installed a SSL certificate.
How Do We Use the Information We Collect?
In order to process a booking request, we will ask for your name, phone number, home address and e-mail address. Your information is used solely to process order, unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilment.
Our Use of Log Files
When you visit our website we will automatically log your IP address, your browser type and your access times. We utilise this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our guests find most appealing so that we can maximise your enjoyment of the site. Log files are not tied to personally identifiable information.
Site Security
All our employees are fully briefed on our Privacy policy and adhere to it. Access to guest personal information is limited to key management personnel and our guest services department. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and imbedded our site with a 128 bit encryption SSL.
Correcting/Updating Your Personal Information
You can update/correct your personal information or unsubscribe or deactivate your account at anytime by contacting a member of our team through the ‘Contact’ section.
Links To Other Sites
This website contains links to other websites. Please note that when you click on one of these links, you may be leaving the theburgoyne.co.uk site and entering another website. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy will differ from ours.
Communication
From time to time we may send you email messages updating you on latest news and offers or asking for your feedback. In addition, you will receive communication from us
1) if you have contacted us for a particular reason,
2) to confirm an order or booking, or
3) we need to contact you for administrative purposes such as checking a detail of your booking or informing you that you have won a contest.
Administrative e-mails will not contain promotional materials. If you subscribe to our newsletters, they will contain latest news and offers from theburgoyne.co.uk.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required to do so by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Supplementation
It may at times be necessary for us to supplement your address information with standardised postal representation in order to ensure that your orders are delivered to the correct address.
Contests
Periodically, contests are run on our site. Sometimes contests are sponsored by our customers or suppliers. To enter these contests you need only to enter your name, email address and your answer. Winner’s names are NEVER shared on our website or newsletters, without their consent.
Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter a website. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyse our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter.
Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy – or anything else you might want to talk about. To contact us click here. You can also reach us via email at enquiries@theburgoyne.co.uk